Privacy Policy

Introduction

Welcome to Vector Art Academy! We are committed to safeguarding your data and ensuring that your visit to our site is as secure and enjoyable as possible. This privacy policy outlines how we collect, use, protect, and handle your personal information on our website https://vectorart.academy. In this policy, we explain the types of information we may collect about you during your interaction with our website and how this information may be used. Our goal is to be transparent about our data practices and to keep your data safe.

In the context of this Privacy Policy, the following definitions apply:

  1. 'Website' refers to Vector Art Academy, accessible via https://vectorart.academy.
  2. 'Visitor' denotes any individual who accesses the Website without registering or engaging in any transactions.
  3. 'User' is an individual who has registered on the Website to engage in transactions or to access various services provided by Vector Art Academy.
  4. 'Personal Information' means any information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
  5. 'Services' encompasses all the functionalities, features, applications, and services provided by Vector Art Academy through the Website.

This Privacy Policy governs the manner in which Vector Art Academy collects, uses, maintains, and discloses information collected from Users and Visitors of the Website. It applies to the Website and all Services offered by Vector Art Academy.

Please read the policy carefully to understand our practices regarding your information and how we will treat it. By visiting https://vectorart.academy, you are accepting and consenting to the practices described in this policy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.

Who we are

Vector Art Academy is an innovative digital platform focused on educational services for commercial artists and designers. You can find us online at https://vectorart.academy. Our mission is to provide high-quality, accessible learning resources and a vibrant, interactive community space for artists and design enthusiasts of all levels.

Contact Information

For further information or inquiries about our privacy practices, please feel free to reach out to us at support@vectorart.academy or submit a message via our contact form. If you prefer traditional correspondence, our mailing address is: 

Vector Art Academy
#210-347 Leon Avenue
Kelowna, BC  V1Y 8C7

Types of Data Collected

At Vector Art Academy, we collect various types of data to enhance your experience and improve our services. This section details the nature of the data collected through different interactions on our website:

  1. User Communications: When you send messages, post comments, participate in forum discussions, or submit images and media, we collect the content of these communications, along with any associated metadata.

  2. Course Enrollment and Participation: If you enroll in our courses, we collect information related to your course progress, submitted questions, assignments, and feedback requests for instructor review.

  3. Analytics Data: We use Google Analytics to gather generalized information about website traffic, which helps us understand user behavior and improve our website. This may include data like page views, session duration, and referral sources.

  4. Newsletter Subscription: For users who sign up for our email newsletter via Mailpoet, we collect email addresses and any other contact information provided during the subscription process.

  5. Payment Information: When processing payments for our services through Stripe and Lemon Squeezy, we collect transactional information, which may include billing details, credit card information, and purchase history. Please note that all payment data is securely handled by our payment processors and is not stored on our servers.

  6. Google Fonts: For aesthetic purposes, our website utilizes Google Fonts. While Google Fonts does not directly collect personal information, it may log usage data such as font file requests.

  7. Cookies and Similar Technologies: We employ cookies and similar technologies to enhance your browsing experience, remember your preferences, and provide a more personalized service. This includes cookies from our website as well as third-party cookies from services like Google Analytics.

Please note that this list is not exhaustive and may be subject to change as our website evolves and introduces new features. We are committed to transparency and will update this policy accordingly to reflect any changes in the way we collect and use your data.

Media

As part of our Services, Users may upload images and other media content to the Website. We advise Users to exercise caution when uploading media that includes embedded location data (EXIF GPS). This is because any Visitor or User of the Website can download and potentially extract such location data from the images.

To protect your privacy:

  1. Check Your Media: Prior to uploading, please inspect your media files for sensitive metadata, particularly embedded location data. You can use various tools to remove EXIF GPS and other personal data from your files.

  2. Responsibility for Uploaded Media: Be aware that any content you upload to the Website is publicly accessible, unless otherwise specified in your account settings or the nature of the Service. This includes images, videos, and any other media files.

  3. Use of Media by Vector Art Academy: We may use the media you upload for various purposes, such as showcasing examples of user work or for promotional materials. By uploading your media, you grant us the permission to use it for these purposes, in accordance with our Terms of Service.

  4. Data Collection from Media: Apart from embedded location data, we do not actively extract personal information from the media content you upload. However, remember that any visible data in your media (like faces, locations, or identifiable objects) can be viewed by others.

  5. Security Measures: While we take reasonable measures to protect the media you upload, please understand that no digital platform can guarantee absolute security. We encourage responsible sharing and discretion with the content you choose to upload.

By uploading media to our Website, you acknowledge and consent to these conditions. If you have concerns about any media you have already uploaded, please contact us for assistance.

Interactions and Communications

At Vector Art Academy, we offer various platforms for interaction, including comments on site pages, private and group messaging, forum discussions, and course-related queries and feedback. Here’s how we handle the data associated with these activities:

  1. Comments: When Visitors leave comments on the site, we collect the data shown in the comments form, including the Visitor's IP address and browser user agent string to aid in spam detection. Additionally, an anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. Should your comment be approved, your profile picture will be publicly visible alongside your comment. The Gravatar service privacy policy is accessible here.

  2. Messages and Forum Discussions: In private and group messages, as well as forum discussions, we collect the content of your messages along with any associated metadata. This includes the time the message was sent and the participants in the conversation. We use this data to facilitate communication within our community and ensure a safe, respectful environment for all users.

  3. Course Interactions: For questions and comments posted on course pages, we collect the content of your postings to enhance the collaborative learning experience and provide necessary feedback. These interactions may be visible to other Users enrolled in the same course and, in some cases, to all Visitors and Users of the site.

  4. Data Usage: All user-generated content is subject to moderation by our team to maintain the quality and safety of discussions. We may also use this content to improve our Services and provide personalized educational experiences.

  5. Data Protection: We understand the importance of protecting your privacy in all forms of communication on our site. We implement measures to safeguard your personal information and ensure its confidentiality. However, we advise Users to be mindful of the personal information they share in public or group spaces.

By engaging in any form of communication or interaction on our site, you consent to the collection, use, and sharing of this information as outlined above. If you have any concerns or wish to report a violation of your privacy, please contact us immediately.

Data Sharing and Third-Party Services

At Vector Art Academy, we value your privacy and are committed to maintaining the confidentiality of your personal information. Below are the instances and parties with whom your data may be shared:

  1. Service Providers and Partners: We collaborate with various third-party service providers and partners to facilitate the functioning of our website and services. This includes:

    • Payment Processors (Stripe and Lemon Squeezy): For processing payments, necessary transactional information is shared with our payment processors. This may include billing details and credit card information. Please note that we do not store credit card details on our servers.
    • Google Analytics: For website traffic analysis, anonymized data about your site usage is shared with Google Analytics.
    • Mailpoet: For our email newsletter services, your email address and subscription preferences are managed through Mailpoet.
    • Google Fonts: We use Google Fonts for website typography, which may involve sharing usage data such as font file requests with Google.
    • Password Reset Requests: If you request a password reset, your IP address will be included in the reset email. This is a standard security practice to protect your account from unauthorized password reset requests and to help identify potential fraudulent activity.

    These partners are prohibited from using your personal information for any purpose other than to provide these services to Vector Art Academy.

  2. Legal Requirements and Law Enforcement: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with legal processes, respond to claims, or protect the rights, property, or safety of our company, employees, customers, or the public.

  3. User Consent or At User Direction: In scenarios where you have given explicit consent or directed us to share your information, such as participating in publicly accessible forums, or in your interactions with third-party sites linked to our services.

  4. Aggregated or Anonymized Data: We may share aggregated or anonymized information with third parties for research, marketing, analytics, or other purposes. This information does not identify you personally.

  5. Business Transfers: In the event of a merger, acquisition, restructuring, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred as part of the transaction, subject to the promises made in any pre-existing Privacy Policy.

Please note that our website may contain links to third-party websites, which are not governed by this privacy policy. We are not responsible for their content or privacy practices and encourage you to read their privacy policies.

We will always endeavor to handle your personal information with care and respect, and will only share it in ways that are consistent with this privacy policy.

How Long We Retain Your Data

At Vector Art Academy, we have specific policies for retaining different types of data submitted by our Users and Visitors. Here's an overview:

  1. Comments: If you leave a comment on our site, the comment and its metadata are retained indefinitely. This allows us to automatically recognize and approve any follow-up comments, streamlining the moderation process.

  2. User Profiles: For Users who register on our website, we store the personal information provided in their user profiles. This data includes, but is not limited to, name, email address, and any additional details the User chooses to provide. Users can see, edit, or delete their personal information at any time (username cannot be changed), and website administrators can also access and modify this information.

  3. Messages and Forum Posts: Private and group messages, forum posts, and other contributions to discussion boards are typically stored indefinitely. This archival is necessary to maintain the continuity of conversations and provide a reference of interactions.

  4. Course Enrollments and Participation Data: Information related to course enrollments, submitted questions, assignments, and instructor feedback is retained as long as the User account remains active. This is to ensure ongoing access to course history, feedback, and certificates of completion.

  5. Analytics Data: Data collected via Google Analytics is retained for a specified period as per Google's data retention policy. This data is primarily used for website traffic analysis and improving user experience.

  6. Newsletter Subscriptions: For Users subscribed to our email newsletter, subscription and contact information is retained as long as the subscription is active. Users can unsubscribe at any time, which will cease further data collection.

  7. Transaction Records: Transactional data related to purchases or payments, processed through Stripe and Lemon Squeezy, is retained as per legal and regulatory requirements for financial record-keeping.

  8. Uploaded Media: Images and other media uploaded to the site are retained indefinitely unless the User chooses to delete them. We recommend Users regularly review and manage their uploaded content.

If a User or Visitor leaves the website or requests account deletion, certain data may still be retained for legal, tax, or regulatory reasons, or for legitimate business purposes as permitted by law.

Please note that data retention practices may be subject to change in accordance with legal and policy updates. We are committed to reviewing and updating our practices to adhere to the best standards of data protection and privacy.

What Rights You Have Over Your Data

As a user of Vector Art Academy, you have certain rights regarding the personal data we hold about you:

  1. Access and Export: You can request an exported file of the personal data we hold about you. This includes data provided in your user profile, comments, messages, forum posts, course interactions, and any other information you have provided to us.

  2. Erasure: You have the right to request that we erase any personal data we hold about you. This does not include any data we are obligated to keep for administrative, legal, security, or regulatory purposes.

  3. Rectification: If you believe that any personal data we hold about you is incorrect or incomplete, you can request that we correct or supplement it.

  4. Objection and Restriction: You can request that we restrict the processing of your data or object to certain uses of your data, subject to our need to continue processing for legal or other legitimate purposes.

Please note that for security and verification purposes, requests related to your data rights might require you to confirm your identity. To exercise these rights, please contact us directly.

Additionally, be aware that visitor comments may be screened through an automated spam detection service, which involves data analysis to identify spam.

Data Security Measures

At Vector Art Academy, we are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have implemented the following security measures:

  1. Secure Socket Layer (SSL) Encryption: Our website uses SSL encryption to ensure a secure connection and protect data during transmission. This is indicated by the 'https' in our web address and a padlock icon in your browser's address bar.

  2. Regular Software Updates: We regularly update our website platform, including WordPress, and all plugins to their latest versions to protect against known vulnerabilities.

  3. Secure Hosting Environment: Our website is hosted on a secure server with robust firewalls and intrusion detection systems to prevent unauthorized access.

  4. Data Access Control: Access to personal data is strictly limited to authorized personnel who need access to perform their job functions. We enforce a policy of least privilege to minimize the risk of data exposure.

  5. Regular Backups: We perform regular backups of our website data, ensuring that it can be restored in the event of data loss or a security breach.

  6. Third-Party Security Practices: We partner with reputable third-party services (such as Stripe, Lemon Squeezy, and Mailpoet) that are committed to maintaining high standards of data security. We rely on their expertise to securely handle financial transactions and email services.

  7. Monitoring and Incident Response: We continuously monitor our systems for potential vulnerabilities and attacks, and have an incident response plan in place to act swiftly in case of a security breach.

Please be aware that despite our best efforts, no method of transmission over the Internet, or method of electronic storage is 100% secure.

International Data Transfer

Our website is hosted on servers located in the United States. We utilize various third-party services that may involve international data transfer. This includes:

  1. Google Analytics: Operated by Google, which processes data on servers located around the world. Google adheres to the principles of data protection and privacy laws in various jurisdictions.

  2. Stripe and Lemon Squeezy: Our payment processing partners, which may process transaction data in different countries depending on their global operations. They are committed to secure and compliant data handling practices.

  3. Mailpoet: Our email newsletter service, which may store and process subscription data internationally, in accordance with their privacy standards.

In all cases, we ensure that these third-party services are compliant with relevant data protection laws and standards. They are contractually obligated to safeguard the data and provide an equivalent level of data protection as required in your jurisdiction. Our commitment is to ensure that your data is handled securely and in accordance with this privacy policy, no matter where it is processed.

Geographic Focus and Data Protection Compliance

Vector Art Academy, while accessible globally, is primarily designed for and directed towards users in Canada and the United States. Our data protection and privacy practices are developed in accordance with the laws and regulations applicable to Canadian and U.S. jurisdictions.

While we welcome users from all over the world, we do not specifically target or market our services to residents of the European Union or other regions outside of Canada and the United States. Therefore, we may not comply with all provisions of data protection laws like the EU General Data Protection Regulation (GDPR).

We are committed to safeguarding the personal information of all our users, adhering to the principles of transparency, accountability, and security. Our practices are designed to respect user privacy and ensure the responsible handling and protection of personal data.

Users accessing our site from jurisdictions with different data protection laws should note that by using our services, they consent to the transfer and processing of their data in accordance with the laws and standards that apply in Canada and the United States.

User Consent and Opt-Out Options

At Vector Art Academy, we are dedicated to providing you with control over your personal information. Here’s how we ensure your choices are respected:

  1. Double Opt-In and Newsletter Unsubscribe: Our email newsletter, managed through Mailpoet, employs a double opt-in process, confirming your willingness to receive communications from us. Each email includes an unsubscribe link, allowing you to easily opt out of future mailings.

  2. Cookie Consent: Through the use of the CookieYes plugin, we manage cookie consent in line with GDPR guidelines. Upon your first visit, you can accept or reject cookies and customize your preferences. This ensures your browsing experience aligns with your privacy choices.

  3. Account Deletion and Data Requests: If you wish to view, update, or delete your personal data, including your user account, you can contact us directly. We are committed to providing easy and transparent ways for you to manage your information.

  4. Opt-Out of Data Collection: To opt out of specific data collections like Google Analytics, you can adjust your browser settings to decline cookies or reach out to us for further assistance.

Your control over your personal information is important to us. For any questions or assistance regarding your data preferences, please feel free to contact us.

Children's Privacy

Vector Art Academy and it's associated products and services are not intended for users under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register for our services. Our community policy and signup forms explicitly require users to confirm that they are 18 years of age or older.

In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us immediately.

We encourage parents and guardians to take an active role in their children’s online activities and interests. If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us to take the necessary actions.

Changes or Updates to the Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Changes to our privacy policy may occur to reflect changes in our data practices, legal requirements, or how we operate our site.

We will notify our users of any significant changes to our privacy policy by posting a notice on our website's main page, and, if applicable, by sending an email to the address provided by our registered users. We encourage you to review our privacy policy periodically to stay informed about how we are protecting the personal information we collect.

Your continued use of Vector Art Academy after any changes or revisions to this privacy policy signifies your agreement with the terms of the newly updated policy.